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Navigating Change Together: How We Can Support You as Enel X Shuts Its Doors

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We have seen significant changes within the EV charging industry over the last year. Most recently, it was announced that Enel X Way North America is shutting down. This unfortunate turn of events has left many businesses and EV drivers in a precarious position, prompting us to reflect on how we can better serve our community and prevent similar issues from arising.

It raises crucial questions about how we can better support our EV community and prevent such setbacks in the future. Understanding the intricacies of network interoperability, the lifespan of EV chargers, and the necessity of comprehensive maintenance plans is essential for addressing these pressing concerns. Together, let’s delve into these important areas and build a stronger, more reliable ecosystem for EV users everywhere.

If you’re here for a game plan, jump down to Businesses with JuiceBox Chargers: Your Game Plan.

Interoperability: A Closer Look

To pave the way for a more streamlined EV charging experience, it’s essential to first understand interoperability. This key principle ensures that the various components of the charging ecosystem—ranging from charging networks and mobile apps to power grids and payment systems—function together seamlessly. When charging stations, connectors, and electric vehicles communicate effortlessly, it transforms the experience for EV drivers, allowing them to charge their vehicles with unmatched ease and reliability. Embracing interoperability is the cornerstone of creating a frictionless future for all EV users.

Establishing a unified set of technical specifications, rules, and processes is essential for achieving interoperability across diverse networks and charging stations in the EV charging infrastructure. The protocols for EV charging serve this purpose by utilizing a widely recognized industry standard known as the Open Charge Point Protocol (OCPP). These protocols not only regulate EV charging hardware but also ensure that infrastructure providers—regardless of their manufacturer—can seamlessly connect with different systems. This facilitates efficient data communication, simplifies transactions, enables smart charging capabilities, and much more.

Open Charge Point Protocol (OCPP) in EV Charging

In 2015, the Open Charge Alliance—a coalition of experts in the EV infrastructure sector—introduced the Open Charge Point Protocol (OCPP) to ensure consistent communication between charging stations and central EV systems, regardless of the vendor. By adopting OCPP, software networks and hardware providers (in theory) can seamlessly replace or upgrade physical components with minimal impact on the EV charging experience. For instance, with Enel X JuiceBox charging stations, a software network switch can be performed to extend the station’s lifespan, demonstrating the flexibility and durability that OCPP can offer.

EV Charging Hardware – Ensure a Protection Plan

While extending the lifespan of an EV charger might seem like a smart choice for many charging station owners, it’s important to recognize that these stations may be operating on borrowed time, with inherent performance limitations. Businesses and consumers should consider the implications of needing to replace a component for their charging station. For Enel X customers, this challenge is particularly concerning, as the company has ceased operations, making it difficult to find replacement parts. This situation could lead to extended downtime, requiring a new charging station that may take weeks or even months to obtain and install. Additionally, the National Highway Traffic Safety Administration (NHTSA) is currently investigating Enel X Way’s JuiceBox Level 2 residential EV chargers due to reports of electrical arcing and thermal events that could pose fire risks. It is our recommendation to mitigate risk now.

Mitigating Risk for Businesses

The most effective solution is to replace your charging stations with new models that come equipped with a robust operations and maintenance plan to safeguard your investment. Our industry has witnessed far too many abandoned stations, highlighting the critical need for uptime and reliability. Now is not the time for temporary fixes; it’s essential to invest in secure, long-term solutions. The looming shutdown of thousands of stations is disheartening, and we’ve seen similar scenarios with other industry players like G.E. and Freewire. That’s why we offer EV Connect Shield, providing station protection and facilitating easy swaps with readily available inventory. In addition, it is important to ensure you are investing in a company with financial stability. With Schneider Electric—an esteemed Fortune 500 company—behind us as our parent company, EV Connect offers you not just cutting-edge solutions but also the security and financial stability you can trust. This year, Schneider Electric was honored as the world’s most sustainable company by Time magazine and Statista, underscoring our commitment to innovation and sustainability.

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